Waterloo Hotel Management Ltd
Elevating island hospitality through people, passion, and unforgettable experiences
About Us
Waterloo Hotel Management Limited owns and operates five premier properties, including Ambergris Cay Private Island, Blue Haven Resort, and Alexandra Resort in the Turks and Caicos Islands. From the unmatched exclusivity of Ambergris Cay—ranked the #1 resort in Turks and Caicos—to the beachfront comfort of Alexandra Resort and the serene sophistication of Blue Haven Resort, each destination delivers exceptional experiences.
The company also oversees Blue Haven Marina, accommodating mega yachts over 200 feet, as well as Anchorage Restaurant and Bar, a vibrant waterfront dining venue offering elevated Caribbean-inspired cuisine. Through Ultimate Resort Vacations and Imperial Dry Cleaning, Waterloo Hotel Management Limited further enhances the guest experience, showcasing its dedication to redefining luxury hospitality across the islands.
Through our people-first approach and island-inspired philosophy, WHML elevates every step of the guest journey — from ownership to operations.
Brands
Ambergris Cay
Turks & Caicos
Experience your own private island escape at Ambergris Cay, a luxury all-inclusive resort in Turks and Caicos. Offering privacy, seclusion, and personalized service, the island features spacious accommodations, exceptional dining, and wellness-focused activities. Guests arrive by private jet or complimentary flight, enjoying world-class amenities and the option to own a luxury island residence.
Blue Haven Marina
Turks & Caicos
Located on the northeastern tip of Providenciales, Turks and Caicos, Blue Haven Marina is a premier, full-service marina offering world-class amenities for yachts and superyachts up to 220 feet. Part of the IGY network, it provides luxury dockage, on-site accommodations, dining, provisioning, and concierge services. With direct access to the pristine Caicos Banks, it’s the ideal gateway to island adventures.
Blue Haven
Turks & Caicos
Nestled on the private marina in Providenciales, Blue Haven Resort combines modern luxury with laid-back Caribbean charm. This all-inclusive retreat offers elegant suites, gourmet dining, and a tranquil beachfront setting. Ideal for couples and adventure seekers, guests enjoy exclusive amenities and access to the sister resorts along Grace Bay Beach.
Alexandra Resort
Turks & Caicos
Set on world-famous Grace Bay Beach, Alexandra Resort is a family-friendly, all-inclusive getaway in Turks and Caicos. Guests enjoy spacious suites, oceanfront dining, and a lively atmosphere with water activities, entertainment, and beachside relaxation. Perfect for couples and families, it offers exceptional value and access to sister resorts for added variety.
Turks and Caicos Collection (TCC)
Turks & Caicos
The Turks and Caicos Collection features two all-inclusive beachfront resorts—Alexandra Resort on Grace Bay Beach and Blue Haven Resort on the Leeward Marina. Guests can “stay at one, play at two,” enjoying full access to both properties’ restaurants, bars, beaches, and activities. The Collection delivers exceptional value, warm Caribbean hospitality, and unforgettable island experiences.
Fort George Hotel & Spa
Belize City
Located in the heart of Belize City, Fort George Hotel and Spa blends colonial charm with modern Caribbean elegance. This boutique all-inclusive hotel offers stylish accommodations, a full-service spa, and exceptional dining showcasing local and international flavors. Ideal for both leisure and business travelers, it provides a tranquil retreat close to Belize’s cultural landmarks and marine adventures.
Imperial Dry Cleaning
Turks & Caicos
Based in Providenciales, Turks and Caicos, Imperial Dry Cleaning offers professional garment care with a commitment to quality and convenience. Specializing in dry cleaning, laundry, and pressing services, they cater to both residents and resorts. Known for reliable turnaround times and meticulous attention to detail, Imperial ensures every item is cleaned, refreshed, and perfectly presented.
Ultimate Resort Vacations (URV)
Florida
Ultimate Resort Vacations is the hospitality and management arm supporting WHML’s portfolio across Turks & Caicos and Belize. URV specializes in luxury all-inclusive resort operations, brand development, and guest experience strategy. With a focus on service excellence, innovative marketing, and operational leadership, URV ensures each property delivers exceptional value, elevated Caribbean hospitality, and meaningful travel experiences.
Anchorage Restaurant & Bar
Providenciales, Turks & Caicos
Dock, dine, and unwind! Located on the waterfront, Anchorage Restaurant and Bar offers a vibrant and welcoming atmosphere for boaters, hotel guests, locals, and expats alike. Its mission is to deliver exceptional Caribbean-inspired cuisine, elevated cocktails, and outstanding service in a stunning marina setting.
Careers
At WHML, our people are at the heart of everything we do. We’re always looking for passionate, driven professionals who want to grow their careers across our resorts in Turks & Caicos and Belize.
Our Mission
People Matter, and Experiences Inspire
Our Vision
To provide exceptional hospitality that inspired, empowers and leaves a lasting impact; driven by people, fueled by passion and guided by purpose.
Core Values
RESPECT
We value and empower our people to deliver positive guest experiences.
INTEGRITY
We are honest and transparent and take accountability for our actions.
TEAM WORK
We offer help and share our knowledge
RECOGNITION
We praise our people more than we criticize and go the extra mile for our guests
EMPATHY
We ask more than tell and show our people and guests that we care
Contact Us
We’d love to hear from you. Whether you’re exploring partnership opportunities, career paths, or general inquiries, our team is here to help.