Waterloo Hotel Management Ltd

Elevating island hospitality through people, passion, and unforgettable experiences

About Us

Waterloo Hotel Management Limited owns and operates five premier properties, including Ambergris Cay Private Island, Blue Haven Resort, and Alexandra Resort in the Turks and Caicos Islands. From the unmatched exclusivity of Ambergris Cay—ranked the #1 resort in Turks and Caicos—to the beachfront comfort of Alexandra Resort and the serene sophistication of Blue Haven Resort, each destination delivers exceptional experiences.

The company also oversees Blue Haven Marina, accommodating mega yachts over 200 feet, as well as Anchorage Restaurant and Bar, a vibrant waterfront dining venue offering elevated Caribbean-inspired cuisine. Through Ultimate Resort Vacations and Imperial Dry Cleaning, Waterloo Hotel Management Limited further enhances the guest experience, showcasing its dedication to redefining luxury hospitality across the islands.

Through our people-first approach and island-inspired philosophy, WHML elevates every step of the guest journey — from ownership to operations.

Brands

Careers

At WHML, our people are at the heart of everything we do. We’re always looking for passionate, driven professionals who want to grow their careers across our resorts in Turks & Caicos and Belize.

Our Mission

People Matter, and Experiences Inspire

Our Vision

To provide exceptional hospitality that inspired, empowers and leaves a lasting impact; driven by people, fueled by passion and guided by purpose.

Core Values

RESPECT
We value and empower our people to deliver positive guest experiences.

INTEGRITY
We are honest and transparent and take accountability for our actions.

TEAM WORK
We offer help and share our knowledge

RECOGNITION
We praise our people more than we criticize and go the extra mile for our guests

EMPATHY
We ask more than tell and show our people and guests that we care

Contact Us

We’d love to hear from you. Whether you’re exploring partnership opportunities, career paths, or general inquiries, our team is here to help.

careers@whml.com